About us
We’re a small UX studio newly launched on a mission to help startups make great products.
Ben Coulson
Your SEO expert and product manager
I'll guide your product development process to ensure success by meeting both your customer needs and business goals.
11 years experience in the finance and non-for-profit sectors predominantly in web development, and more recently leading product strategy and development.
Jessica Burn
Your UX research & insights expert
I'll find out what delights and frustrates your users, to give you clear direction on the improvements that create the biggest win.
5 years of broad industry experience optimising apps, SaaS, websites, digital services & physical products in different sectors including public sector, D2C, EdTech & HealthTech.
Holly Burn
Your UX design expert
I'll turn complex problems into simple and intuitive designs that exceed your users expectations.
Diverse website, app and SaaS experience across a range of sectors including EdTech, HealthTech, finance, entertainment, and pet care.
Tired of guessing what makes a successful product?
We’ve worked in countless digital teams across hundreds of development cycles, launching new products and refining existing ones. We've adopted proven processes and methods for creating successful products, but have made them far more efficient with the help of AI.
This means we can bring the same low-risk, effective approaches used by large corporations to startups, enabling you to create successful products without the usual barriers.
Our fundamental process is all centred around evidence-based decision making. This means we rationalise all key decisions off evidence, not assumption! This hugely minimises the risk of getting things wrong!
OUR FUNDAMENTAL PROCESS:
01.
Define
We identify the missing pieces of information and assumptions about users that are critical to guide decisions about product changes. This guides our research objectives (what we want to learn).
02.
Research
We plan and conduct research that ensures we gain the insights we need to make well-informed decisions.
03.
Design
The better you understand the problem the clearer the solution. We use our research insights to guide design decision. Every aspect of the design is rationalised!
04.
Test
For full confidence the designs work, we test them with real users. Once we know they're user-friendly, we hand the designs over to your dev.
Our Values
The startup world is tough. Too many businesses fail due to a lack of understanding of their customers. Insufficient market research and poor product-market fit are common culprits.
We change the game. Our UX research and design services eliminate guesswork to help you create a successful product from the outset.
01.
We listen
Every business is unique. We take the time to truly understand your goals and challenges.
03.
We collaborate
We believe in open communication and adaptability. Your project is our priority, and we'll keep you informed every step of the way.
02.
We care
Our focus is on delivering exceptional results. If a challenge arises, we'll be transparent and find a solution together.
04.
We learn
We value feedback as an opportunity to improve.
CONTACT US
Ready to Build a Product Users Love—Without the Guesswork?
Let’s book a free 30-minute consultation and uncover what’s holding your product back.
If you'd prefer, drop us an email you can reach us via the form below or at contact@seamlessltd.com